Terms of Service


The terms and conditions stated herein (collectively, the “Terms” or the “Agreement”) constitute a legal agreement between you and Laborjack, LLC. (“Laborjack”). In order to access and utilize the labor and/or transportation services (“Services”) offered through the communications platform via the mobile application (the “Application”) and related website (https://getLaborjack.com, the “Website”) developed, owned, controlled, managed, maintained, hosted, licensed and/or designed by Laborjack (or its affiliated company), you (hereinafter referred to as “you” or “User”) must agree to the terms as addressed herein. By requesting or receiving any Services, and downloading, installing or using the Application, Website or other means, you hereby expressly acknowledge and agree to be bound by this Agreement, and any future amendments and additions to this Agreement as published from time to time at https://www.laborjack.com.

You acknowledge and agree that when Laborjack arranges for a third party to perform only labor services with respect to a particular job request, Laborjack is acting in its capacity as a broker for labor service providers.

Moving Services

You acknowledge that Laborjack only serves as a broker, providing moving assistance and not offer full service moving. Laborjack will not arrange or provide transportation services for moving of any household goods.

Non- Licensed

Laborjack and any subcontracted “Laborjacks” do not provide services in which any portion of the scope work requested is required to hold a govemental license.

Safety

Laborjack, and it’s independent contractors reserve the right to refuse any job or portion of a requested job outside of their scope of expertise.

Customers must supply any trucks, tools, machines or equipment necessary for the required tasks. However, Laborjack and it’s independent contractors may refuse to work with any provided equipment they are uncomfortable, unfamiliar with or deem unsafe.
PROHIBITED PROPERTY AND HAZARDOUS SUBSTANCES

Laborjack may refuse to assist in the of any of the following:

Items Prohibited by Law
Any moving/transporting of material that is regulated by federal or state law or regulation relating to the environment or hazardous materials (i.e., drugs or drug paraphernalia, stolen items, illegal items, etc.)

Unsanitary or Unsafe Conditions
Laborjack reserves the right to refuse service to any job that is located in an environment or structure that does not meet cleanliness standards and/or poses a potential health risk (i.e., unfinished attics, hoarding scenarios, animal waste, flooded or recently flooded locations, etc.) or personal property that does not meet cleanliness standards and/or poses a potential health risk.

Dangerous Items
Common dangerous items include but are not limited to weapons/firearms, gun safes, ammunition, explosives, flammable liquids (i.e., propane/gasoline or fuel tanks, paint), etc. You agree to empty all Gas-powered equipment or motorized vehicles prior to the items being moved/transported.

Oversized Items
Common oversized or extremely heavy items can include but are not limited to: musical equipment (pianos, organs), pool tables, hot tubs, ceramic grills, full-size copiers, fireproof cabinets/safes, grandfather clocks, workbenches, exercise equipment, etc.

Weight limitations: maximum of 300 lbs. per item (requiring 3 laborers at 100 lbs. max per person)




REFUSAL OF SERVICE

In booking a job or service with Laborjack, you acknowledge that Laborjack’ has the right to refuse service for any reason. The circumstances warranting a refusal of service include but are not limited to the following:

Prohibited Property
If Laborjack identifies that the customers property is considered prohibited, by the standards outlined in this document Laborjack may refuse service. If the customer still wishes for Laborjack to move the property that is not prohibited, Laborjack may decide to move only the customer’s property that is not prohibited at its’ sole discretion.

Dangerous Conditions
If Laborjack identifies that the moving environment is either too dangerous, hazardous, or unsanitary, service may be refused.

Inclement Weather
Inclement weather can include, but is not limited to: rain, snow, sleet, high winds. In cases of inclement weather, Laborjack reserves the right to either perform the move with a signed waiver of liability for damage due to weather, or cancel the move and/or reschedule it to the next available time.

PLEASE BE AWARE THAT NO MATTER THE TOTAL VALUE OF YOUR JOB OR ANY INDIVIDUAL ITEM(S) CONTAINED IN SUCH JOB, OR THE NUMBER OF ITEMS CONTAINED IN YOUR JOB, LABORJACK' MAXIMUM LIABILITY TO YOU FOR DAMAGE IS $1,000.00. YOU ACKNOWLEDGE AND AGREE THAT IN NO EVENT WILL LABORJACK LIABILITY TO YOU FOR ANY DAMAGE, LOSS, SHORTAGE, OR INJURY TO YOUR PERSONAL PROPERTY ITEMS OR OTHER PROPERTY EXCEED $1,000 FOR ONE JOB. IN ADDITION, YOU FURTHER AGREE THAT THE LIABILITY LIMITATIONS AND VALUATIONS IN THIS SECTION ESTABLISH LABORJACK’ MAXIMUM LIABILITY EVEN IF THE DAMAGE, LOSS, SHORTAGE, OR INJURY TO YOUR PERSONAL PROPERTY ITEMS OR OTHER PROPERTY ARISES FROM OR IS CONNECTED TO LABORJACK’ OWN NEGLIGENCE (OR THE NEGLIGENCE OF ITS AFFILIATES, CONTRACTORS, OR AGENTS).

You are responsible to file a claim to Laborjack within 72 hours of your job service ending. All Claims must be submitted via email to management@laborjack.com referencing your job date. Failure to do so will result in an absolute bar to any such claim whether arising in contract, tort, or under any other theory and will relieve Laborjack of any and all liability with respect thereto.

Cancellation Policy

You may cancel at any time with no charge to your card up until 24 hours prior to your scheduled job. If you cancel within this 24 hour window you will be a charged a booking fee of $15 per laborjack requested. If you cancel within 1 hour you will be charged for a 2 hrs of service from each Laborjack requested.

Rescheduling
We always encourage customers to reschedule rather than cancelling. You may reschedule your job free of charge up until 2 hrs before job start time. If you need to push adjust the time slightly please call, chances are we can accomodate you!

Privacy Policy

The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers' needs.

What Information Do We Collect?

When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.

1. Personal Information You Choose to Provide

If you choose to download our marketing guide or inquire of our services, you may will to give personal information. For example, you may need to provide the following information:

Name

Website URL information

Email address

Home and business phone number

In addition to providing the foregoing information, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

2. Web Site Use Information

Similar to other commercial Web sites, our Web site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed and designed to safeguard the security and privacy of our customers' personal information. As a customer, you will be given the opportunity.

What Are Cookies? Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user's Web browser on the user's hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user's transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

How Do We Use Information We Collect from Cookies?

We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users' browsing activities, in order to constantly improve our Web site and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Web site to better meet the needs of our customers and prospective customers.

Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another. Web server logs allow us to count how many people visit our Web site and evaluate our Web site's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.

How Do We Protect Your Information?

We utilize encryption/security best practices to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.

Do We Disclose Information to Outside Parties?

We may provide aggregate information about our customers, sales, Web site traffic patterns and related Web site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.

What about Legally Compelled Disclosure of Information?

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

What About Other Web Sites Linked to Our Web Site?

We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein.